- Items are usually shipped and delivered within 5 days to 10 days PAN India
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The customer has the option to Exchange the piece for a different style, size, colour. Refund back to source is applicable only in case a manufacturing defect occurs, inspected and verified at our end. -
We accept returns as long as the garment is in its original condition, with the tags and packaging attached as long as we are informed within 7 days of Delivery. You can fill out the form with your concerns and we will get back to you, or feel free to mail, or reach us on our instagram ID. -
Exchange timeline is subject to availability of stock. While we will try our best to dispatch your piece at the earliest, it may not always be possible to immediately ship out the size you require.
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We only allow exchange once and request you to be sincere while selecting the right size and ask questions from the support team if required. -
KONTO reserves the right to approve or reject any returns and all decisions shall be final
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Pieces that are customized cannot be returned or exchanged. Prepaid orders once placed cannot be cancelled
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Once order is placed, in case you'd like to cancel your order, please inform us immediately. In case of any hesitations, feel free to reach us